METAL PRINT STUDIO PRIVACY STATEMENT
Last updated: June 26, 2025
This privacy statement (also referred to as the "Privacy Policy") is intended to explain our privacy practices to customers who use the MetalPrintStudio (hereinafter referred to as "the Company" or "we") website www.metalprintstudio.com.
Our Commitment to Privacy
We respect your privacy and collect, process, and use your personal information in accordance with the Personal Data Protection Act. Except as provided in this Privacy Statement, we will not sell, rent, share, or disclose your personal information to any third party without your prior written consent. This Privacy Statement explains our policies on how we collect, process, use, disclose, and protect personal information.
What is personal data?
Any information that can directly or indirectly identify a specific individual is personal information. The personal information we collect includes:
- Your name
- Contact Number
- Email Inbox
- Detailed address
- Cookies and web page usage information. For example, when you use our website, we will automatically collect information such as which web page you accessed www.metalprintstudio.com from and from which IP location or device you accessed this website.
Collection and processing of personal data
The Company collects and processes the personal data you provide to us, for example, when you:
- When using our website;
- When registering to receive news or notifications about special events or other promotions;
- When purchasing products;
- Contact us for any reason; or
- When participating in a survey or promotion.
When you visit our website, the Company will proactively collect certain information, such as your computer's IP address and operating system, or your device ID, the URL from which you access our website, your activities on our website, and the time and date of your visit. This information may be collected through the use of cookies and web beacons. The Company may also collect and process information through third parties who assist the Company with record correction, fraud prevention, or other services. This information may be combined with other personal information we hold about you. The Company will retain your personal information for the duration of your membership and for a reasonable period thereafter.
Interactive tools and services
This section provides additional information about how we collect, use, and protect your information when you use the interactive tools and services provided on our website. These tools may include (but are not limited to) photo quality detection, size calculator, or other customized services launched in the future.
- Types of Information We Collect
In order to provide and optimize the services of these tools, we may collect the following categories of information:
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- Content You Provide: Any media files you actively upload, such as images (.jpg, .png), documents (.pdf), etc.
- Data You Input: The parameters and settings you enter when using the tool, such as the dimensions and units you select, or the form fields you fill out.
- Tool-Derived Data: The results calculated or analyzed by our tools based on the content and data you provide, such as analysis reports, calculated DPI, or recommended parameters.
- Usage Logs: To maintain the normal operation of the service, the system automatically records anonymous operation information, such as operation timestamps, anonymous user identification codes, and service response status.
- How we use this information
We commit to using the information collected through interactive tools only for the following specific purposes:
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- Providing core service functionality: performing the analysis, calculation, or processing you requested, and presenting the results to you on the page.
- Internal operations and service optimization: We use anonymous, aggregated data for statistical analysis to understand users' preferences and needs, helping us improve existing tools and develop more useful new features.
- Customer Service Support: When you need assistance, these stored records help our team understand the problem more quickly and provide more accurate technical support.
- Our Commitment to Your Privacy
All content and information you provide through our tools is subject to the strict protections outlined in our Privacy Policy. We will never use your personal data or personally identifiable information for marketing purposes, public display, or sharing with unrelated third parties without your explicit consent. All data is stored in a secure cloud infrastructure and protected using industry-standard security measures.
Purpose of Collection, Processing and Utilization of Personal Data
The Company collects, processes and/or uses the collected information usually for the purpose of processing your requests or transactions, providing you with high-quality services, informing you of opportunities that we believe may be beneficial to you, and managing your member account, including sending our surveys and publications. For example, we may:
- Process your orders and payments and arrange for the delivery of your orders;
- Manage your member account and membership, such as providing invoices, returns, and keeping records of your purchases; and
- Provide you with promotional information, such as coupons and product recommendations (hereinafter referred to as "Promotional Information"). If you do not wish to receive promotional information from us, we provide a simple way for you to notify us. We will not send you any electronic promotional information unless you have given written consent to receive such information.
Personal Data and Sharing
We may share information necessary to fulfill your order with third parties. For example, we may share your address with shipping carriers, and if you pay with a credit or debit card, we may share your card number and sales transaction information with card processors and/or issuers (including vendors providing credit or debit card-related services, such as fraud detection). However, the information we share is limited to information necessary to deliver the ordered products or services to you, and we require them to maintain confidentiality and not use it for any other purpose. We are not responsible for any information you provide directly to these third parties, and we encourage you to familiarize yourself with their practices before disclosing any information directly to them.
Profile Analysis
We may use third-party service providers, such as Google Analytics, to monitor and analyze the use of our Services.
Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services, and Google may use the collected data to contextually target and personalize ads within its own advertising network.
You can opt out of having your Service activity made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about usage activity with Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Other Use and Disclosure Methods
In addition, we may process, use, or disclose Personal Information when we believe in good faith that we are required to do so by law, or that such disclosure is reasonably necessary to protect you, to comply with legal process or instructions of competent authorities, to respond to any claims, or to protect the rights, property, or personal safety of us, our members, our employees, or the public. This includes disclosing information to control or investigate fraud. Information about our members, including Personal Information, may be disclosed or transferred during negotiations, mergers, or sales of our assets or acquisitions.
Content provided by third parties
This website may contain hyperlinks to other websites or information or content provided by third parties. Where permitted by law, we make no claims or representations regarding the quality, content, nature or reliability of such information and assume no responsibility.
Your rights regarding your personal data
Pursuant to Article 3 of the Personal Data Protection Act of the Republic of China, you may exercise the following rights with respect to your personal data held by the Company:
- Inquire or request a review.
- Request a copy.
- Request for additions or corrections.
- Request to stop collection, processing or use.
- Request removal.
If you wish to exercise the above rights, or have any questions about this Privacy Statement, please contact us using the contact information set out in the "Questions or Concerns" section below.
Period, location, objects and methods of processing, using and sharing personal data
The Company and its authorized third parties may process, use, and/or store personal data during the term of our service and in any region (including but not limited to the Republic of China). Furthermore, personal data may be collected, processed, used, and stored using both electronic and non-electronic means. In all cases, such methods will comply with the contents of this Statement and the laws of the Republic of China (including the Personal Data Protection Act).
Questions or concerns
If you have any questions or concerns about this privacy statement, you may contact the Company in the following ways:
- Send an email to our company mailbox: info@metalprintstudio.com
- Call customer service hotline: (049) 231-7109
- Please send your letters to our company address: Room 203, 2F, Building B, No. 2, Wenxian Road, Nantou City, Nantou County 54041 / Weisi Creative Co., Ltd.
The Company may amend this Privacy Statement at any time and will notify you of any recent revisions to this Statement by indicating the last updated date at the top of this Statement. We encourage you to read this Privacy Statement to understand how your personal information will be used. If we make material changes to our use of personal information that are not already disclosed in this Statement, we will provide you with advance notice of such changes.
METAL PRINT STUDIO'S PRIVACY STATEMENT
Last Updated: June 26, 2025
This privacy statement (also referred to as Metal Print Studio's Privacy Policy) explains privacy practices of CCP Metal Print Studio Ltd. ("us", "we", or "our") for our customers who use our website www.metalprintstudio.com (hereinafter referred to as the "Website").
Our Commitment to Privacy
We respect your right to privacy. We collect, process and use your personal information in accordance with Personal Information Protection Act. We do not sell, rent, share or disclose personal information to third parties without your prior written consent, except in the circumstances described in this Privacy Statement. This privacy statement explains our policy regarding the collection, process, use, disclosure and protection of personal information.
What is Personal Data?
Personal data is information that may directly or indirectly identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Your name
- Contact phone number
- Email address
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data. For example when you use our website, we will automatically collect information such as the site from where you linked to us and information regarding your IP address or device
Collection and Processing of Personal Data
We collect and process the personal data that you provide us, such as when you:
- use our Website;
- sign up for newsletter of specials or other promotions on the Website;
- purchase products;
- contact us for any reason; or
- participate in a survey or promotion.
We may automatically collect some information when you visit our website, such as your computer's IP address, your device number and operating system, the URL from which you linked to us, your site activity, the time and date of your visit, and your purchases. This information may be collected through the use of "cookies" and web beacons. We also collect or process information through third parties who help us correct our records, prevent fraud, and provide other services. keep your personal data during the time period when you are our member and for a reasonable time period thereafter.
Interactive Tools and Services
This addendum explains how we collect, use, and protect your information when you use the various interactive tools and services offered on our Website. These tools may include, but are not limited to, the image quality checker, size calculators, or other custom services launched in the future.
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Categories of Information We Collect
To provide and optimize these tools, we may collect the following categories of information:
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Content You Provide: Any media files you actively upload, such as images (.jpg, .png), documents (.pdf), etc.
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Data You Input: Various parameters and settings you enter while using a tool, such as your selected dimensions, units, or form fields.
-
Tool-Derived Data: The results calculated or analyzed by our tools based on the content and data you provide, such as analysis reports, calculated DPI, or recommended parameters.
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Usage Logs: To maintain service operations, our system automatically records anonymous operational information, such as timestamps, anonymous user identifiers, and the service response status.
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How We Use This Information
We are committed to using the information collected through our interactive tools only for the following specific purposes:
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To Provide Core Service Functionality: To perform the analysis, calculation, or processing you request and to present the results to you on the page.
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For Internal Operations and Service Optimization: We use anonymized, aggregated data for statistical analysis to understand user preferences and needs, which helps us improve existing tools and develop useful new features.
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For Customer Service Support: When you require assistance, these stored records can help our team understand the context of the issue more quickly and provide more accurate technical support.
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Our Commitment to Your Privacy
All content and data you provide through our site's tools are strictly protected under our overall Privacy Policy. We will never use your personal files or identifiable data for marketing, public display, or sharing with unrelated third parties without your explicit consent. All data is stored on a secure cloud infrastructure and protected with industry-standard security measures.
Purposes of Collection, Processing and Use of Personal Information
The personal information we collect, process and use is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest and administer your account, including distribution of our own surveys and publications. For example, we may:
- Process your order and payment, and arrange delivery;
- Administer your membership account and your membership qualification, such as invoicing, return of products and keeping a record of your purchases;
- Provide you with promotional information, such as offers and product recommendations ("Promotional Information"). If you prefer not to receive Promotional Information from us, we make it easy for you to let us know. You may contact us at any time to decline Promotional Information (see Choice below). Unless you give us a written consent to be willing to receive promotional information, we will not send any electronic promotional information to you.
Sharing of Personal Information
We may provide to a third party information as necessary to fulfill an order you have placed with us. For example, we may provide your address to a shipper, and if you pay by a credit card, your card number and sales transaction information are passed to the card processor and/or issuer (including their service providers such as fraud verification services). However, we only give the information needed to provide you the products you order, and we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
Personal Data Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Other Uses and Disclosures
In addition, we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of Metal Print Studio, our shoppers, our employees or the public. Such includes use or disclose personal data to control or investigate fraud. Information about our Members, including personal data, may be disclosed or transferred as part of, or during negotiations of, any merger or sale of company assets or acquisition.
Third party content
The Website may contain hyperlinks to other sites or materials, or content provided by third parties, to the extent permitted by law, we do not provide any representation or statement on their quality, content, nature or reliability, nor do we assume any responsibility.
Your Rights Regarding Your Personal Data
In accordance with Article 3 of the Personal Information Protection Act of the Republic of China (Taiwan), you may exercise the following rights with respect to your personal data held by us:
- The right to make an inquiry of and to review your personal data.
- The right to request a copy of your personal data.
- The right to supplement or correct your personal data.
- The right to demand the cessation of the collection, processing or use of your personal data.
- The right to request the deletion of your personal data.
If you wish to exercise these rights or have any questions about this Privacy Statement, please contact us using the methods described in the "Questions or Concerns" section below.
Use and sharing of Personal Information and time period, area, object and methods
We and/or any third party who are retained by us may collect, process and/or use personal information during any time period of continuance of existence of Metal Print Studio and in any area, including but not limited to within or out of Taiwan, Republic of China. Besides, personal data may be collected, processed, used and disclosed by electronic or non-electronic methods; provided however that all such methods shall be in compliance with this Privacy Statement and the laws of Republic of China (including the Personal Information Protection Act).
Questions or Concerns
If you have any question or concern to this Statement, you may contact us by the following ways:
- Send us e-mail to info@metalprintstudio.com
- Call us at (049)231-7109
- Mail to our address -- Room B203, No. 2, Wenxian Road Nantou City, Nantou County 54041, Taiwan
We may change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how your Personal Information will be used. If we make a material change to how we use Personal Information and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.