return policy
Product return and exchange issues
The mail order and sales services provided by the "Metal Print Studio" website are products designed and edited by you. This website only provides personalized product production services. Each product is individually customized and is not mass-produced. Therefore, this service does not provide a seven-day appreciation period for online shopping. You agree to complete the purchase process only after you edit and upload the image yourself, confirm the size and material, read the terms of service, and successfully place the order and payment. You cannot cancel the order at will. If the company deems it inappropriate or causes damage to the company, , the company may refuse to continue the transaction depending on the circumstances, and you must bear the related costs (such as handling fees, etc.) incurred by canceling the order yourself.
When you place an order and complete the checkout process, you have confirmed that the order information you filled in is correct. The order information includes but is not limited to the recipient's name, shipping address, contact number, invoice header, unified number, and ordered products. If there are data errors in specifications, quantities, etc., "Metal Print Studio" has nothing to do with it. The content of the order is based on the electronic purchase order "Purchase List" generated when placing the order.
Each product is photographed and videotaped when shipped. When you receive the product and it has not been used, any damage that is not caused by malicious damage, product specifications do not match the order, printing errors, etc. may be attributable to our company. In the case of the company, you can submit a problem request within three days of receiving the product. "Metal Print Studio" will provide solutions as appropriate after receiving the problem response and confirming the problem's attribution. The scope of processing is limited to the production work itself and does not retroactively apply to others. possible charges.
Service interruption or cessation of service
"Metal Print Studio" will try its best to ensure that your production data and personal data are properly encrypted and protected during transmission. However, the company does not bear any responsibility for protection of personal communication networks or viruses. During the use of this service, "Metal Print Studio" has the right to change, suspend or terminate this service at any time in the event of sudden equipment failure, suspension of electronic communication services, maintenance and repair of electronic communication equipment, or force majeure such as natural disasters. If there are major events or restrictions, separate notices will be announced.
RETURN AND EXCHANGE POLICY
Return and Exchange
Your purchase from CCP Metal Print Studio Ltd. is custom-made product designed and edited by you. So your purchase is not subject to the 7-day return guarantee under the "Consumer Protection Law". All orders are placed and confirmed after you upload your image file, select the print size/surface/framing accessary, agree to the Terms of Service, and pay for the transaction. You may not cancel the order once the order is confirmed. We may refuse an order if we deem it inappropriate or it causes damage to the company. You are solely responsible for the costs (such as handling fees, etc.) associated with canceling such an order.
When you complete the checkout process, you acknowledge all the information you have filled in is correct, including but not limited to the recipient's name, shipping address, contact telephone number, company name and business Tax ID number, product specifications, etc. CCP Metal Print Studio Ltd. holds no responsibility If there is an error in the information. All orders are processed based on the details of the Order Confirmation e-mailed to you right after the order is confirmed.
Each item is photo recorded at the time of packaging. In the event of product malfunction (ie product arrives damaged, product doesn't match ordered item) and other circumstances attributable to the company, you must contact us within three (3) days of receiving your product. We will provide a solution, as appropriate, after confirming attribution of the problem. The solution is limited to the production of the product itself and does not include other costs that may arise.
Our Service
We seek to use reasonable technical measures to protect your personal information during data transmission. However we will not be liable for any losses cased by any bugs, viruses or the like that may be transmitted to or through our Service by any third party. Metal Print Studio reserves the right to change, suspend or terminate the Service at any time in the event of sudden equipment failure, maintenance and cessation of electronic communication services, or force majeure factors such as natural disasters. A separate notice will be posted on our Website in the event of a major incident or restriction.