This is one of the characteristics of the ChromaLuxe medium, which we will explain below:
- Our principles
- Where our statement lies
- We provide image examples for customers’ reference
- How does the international ChromaLuxe metal photo printing manufacturer handle this situation?
International The statements and processing methods of professional printing manufacturers are similar. If you cannot accept the feature of "minor surface defects or irregularities", we would recommend not to choose metal printing to print your works or photos to avoid possible collection. You will be disappointed when you get the work!
Our principles
Metal printing has many advantages, but one of the characteristics that makes us a little troubled is that the aluminum plate occasionally has minor surface defects or irregularities. Although these small flaws will not affect the overall effect and preservation quality of the photo, if It is a very important work, or a customer with high requirements for details cannot accept these minor surface defects or irregularities and requires us to reprint the work. What should we do?
We wanted to deal with it according to the SOPs of international peers. We searched online and could not find any information. After using our little detective spirit, we discovered that other manufacturers who printed ChromaLuxe metal photos also encountered similar situations and posted them on the official website. Please make a clear statement and please understand and accept it. Just because they are written in super inconspicuous places, even if we want to find relevant information specifically, we still have to spend a lot of effort!
Where our statement lies
Of course, we follow market practice in making this statement. The difference is that we place this statement in the most conspicuous place on the product page. We hope that customers and friends who are interested in printing will carefully evaluate it after receiving this information. Is the medium of metal printing suitable for what I need?
In addition, we will also do internal screening first. If we encounter aluminum plates with minor defects, we will use them for printing if we think they are acceptable. If the defects are more serious, we will destroy the aluminum plates and not print them.
We provide image examples for customers’ reference
Now, in addition to the text of the statement, we have also begun to record the situations we encountered in the form of images... What exactly is " Minor surface defects or irregularities"? Please see the following examples.
We still want to emphasize that based on our printing experience, the surface defects or irregularities discovered are different every time. We can only try our best to provide relevant information for your reference.
If there is time in the future, we will continue to add video records!
Examples of statements from foreign ChromaLuxe printing manufacturers
Here are three ChromaLuxe professional printing manufacturers (American, Australian, multinational) that we are paying attention to, and see how the international manufacturers explain and handle this situation!
The conclusion we have observed is that these well-known printing centers also state that "minor surface defects or irregularities" are characteristics of the original material, and metal impressions cannot be remade because of these small defects .
Although we are small, our statements and processing principles are in line with international industry practices.
Example 1: American bayphoto
About bayphoto
bayphoto is a long-established high-quality image printing and output center in the United States. It was founded in 1976 and aims to provide photographers with the most beautiful photos and the most reliable services.
bayphoto's Statement Regarding "Surface Defects" in Metal Photos
Web link: https://bayphoto.com/wall-displays/metalprints/single-metalprints/
The web page screen capture is as follows:
original
" MetalPrints™ panels are coated using state-of-the-art coating machines. But the coating sometimes contains small imperfections such as small craters or bumps. We inspect each sheet very carefully and if there are imperfections we place them in the most unobtrusive parts of the image. We cannot remake MetalPrints due to these imperfections unless they are located in a very prominent part of the image. MetalPrints are weatherproof and moisture proof, but they will fade like a normal photograph, so please avoid direct sunlight."
Chinese translation "MetalPrints™ panels are coated using state-of-the-art coating machines. But the coating sometimes contains small defects, such as small dents or bumps. We inspect each aluminum panel very carefully and if there are defects, we place them On the least conspicuous parts of the image. We are unable to recreate metal prints due to these imperfections unless they are in a highly visible location on the image. MetalPrints are weatherproof and moisture resistant, but they will fade like normal photos so please keep them out of direct sunlight. .
Example 2: Australia Print2Metal
About Print2Metal
Print 2 Metal is Australia's first high-quality metal printing company that prints photos, artwork, and paintings onto metal aluminum panels.
Print2Metal Statement Regarding "Surface Defects" in Metal Photos
Web link: https://print2metal.com/metal-surfaces
The web page screen capture is as follows:
original
"Metal prints are printed on aluminum sheets that have a special coating. Due to the liquid nature of this coating, when dry, air pockets can appear as slight imperfections either as very small bumps or dips on the surface. We inspect all sheets for these and will position the image on the metal so the imperfection is the least obvious as possible. We cannot remake prints due to these minor imperfections. "
Chinese translation
"Metallic impressions are printed on aluminum plates with a special coating. Due to the liquid nature of the coating, after drying, air pockets may appear with slight imperfections, such as very small bumps or depressions on the surface. Before printing we All sheets are inspected for these defects and the image is positioned on the metal so that the defects are as inconspicuous as possible. We cannot recreate the metal impression due to these minor imperfections . "
Example 3: Transnational WhiteWall
About White Wall
Founded in 2007, it operates in 11 countries and has 130 employees. It is a well-known photography art printing center in the photography industry.
Statement from White Wall
Web link: https://www.whitewall.com/us/metal-prints/chromaluxe-hd-metal-print
original
"Please note: despite using the latest techniques, the printing process can result in minor surface imperfections or irregularities resulting from the material itself. "
Chinese translation "Please note: Although the latest technology is used, the printing process may cause minor surface defects or irregularities due to the material itself ."
