Definitely worth having, customers say...
Definitely worth having
"Actually, this is the second time I have ordered photos. I have seen metal impression products many years ago, so I took a family photo during the Chinese New Year and wanted to use metal impressions to commemorate them forever. I found Weisi Image on the Internet because it is not a physical store. , so there are many questions and uncertainties. After asking many questions through more than 20 emails, some of which were even sent at one or two o'clock in the middle of the night, Weisi customer service responded in a very short time every time and provided professional suggestions. He made several schematic diagrams to help me clarify my doubts. Our whole family was very satisfied with the finished product, so we wanted to order another family portrait. They were also very patient and provided professional services and suggestions. They gave me a A stunning photo!"
Every time I receive such graphic comments from customers, I feel inexplicably moved~
Providing immediate and high-quality customer service is our daily work. Sometimes we receive a lot of drawings and questions, and after we spend a lot of time to reply one by one, there are many people who have never heard from us again. If we really want to calculate the conversion Rate, my sister can only look at the report card and shake her head with a bitter smile!
We have become accustomed to only treating these conversations as a channel to promote ChromaLuxe metal photos. We provide professional product information to let more friends know about new types of media. We do not count the time and frequency of customer service. Therefore, after a period of time, I don’t particularly remember which customers and which orders I spent more time communicating with before.
We are busy with shipments in October, and we have only had the opportunity to sort out our work content in the past two days. I am really touched by reading such vivid comments again~
It turns out that the client really remembered these daily work routines that we had no special memory of. She remembered that we had written letters back and forth more than twenty times, that we had spent a lot of time making schematic diagrams, and that we often typed on the keyboard late at night to reply to her...
At this time, we suddenly realized that although she was silent when she received the first family portrait at the beginning of the year, they were actually very satisfied with the finished product, which also led to another recent order! !
When we look back, we realize that wherever we go, we leave traces. The interactions between people can be so subtle and moving.
Although our power is small, but our efforts are steady, we believe that we will be able to help more friends turn the shining good times into the most real contacts and memories that will never fade!
Providing immediate and high-quality customer service is our daily work. Sometimes we receive a lot of drawings and questions, and after we spend a lot of time to reply one by one, there are many people who have never heard from us again. If we really want to calculate the conversion Rate, my sister can only look at the report card and shake her head with a bitter smile!
We have become accustomed to only treating these conversations as a channel to promote ChromaLuxe metal photos. We provide professional product information to let more friends know about new types of media. We do not count the time and frequency of customer service. Therefore, after a period of time, I don’t particularly remember which customers and which orders I spent more time communicating with before.
We are busy with shipments in October, and we have only had the opportunity to sort out our work content in the past two days. I am really touched by reading such vivid comments again~
It turns out that the client really remembered these daily work routines that we had no special memory of. She remembered that we had written letters back and forth more than twenty times, that we had spent a lot of time making schematic diagrams, and that we often typed on the keyboard late at night to reply to her...
At this time, we suddenly realized that although she was silent when she received the first family portrait at the beginning of the year, they were actually very satisfied with the finished product, which also led to another recent order! !
When we look back, we realize that wherever we go, we leave traces. The interactions between people can be so subtle and moving.
Although our power is small, but our efforts are steady, we believe that we will be able to help more friends turn the shining good times into the most real contacts and memories that will never fade!
